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For Companies & Institutions

Outsource your lost and found department

Airports, hotels and operators: free your front desk team from low-value administrative tasks and offer your customers an automated premium recovery service.

Time Savings

Stop answering dozens of weekly emails managing shipments and customs. We take control of the case and mediate directly with your customer.

Improved Experience

Turn a negative experience (losing something) into a happy ending through a digitized, multilingual and transparent process.

100% Free for B2B

Our B2B integration and portal is completely free for establishments. The management costs are covered by the end customer who wants to recover their item.

How does it work for the company?

  • 1

    Add a standardized BelongBack link to your FAQ page or auto-reply emails.

  • 2

    The customer initiates the process and BelongBack verifies the details and sends you a standardized structured request so you can confirm whether you have it.

  • 3

    If you confirm you have it, we arrange the shipping label, packaging (optional) and pick-up directly from your front desk. No more manual handling and endless emails in multiple languages.

"Since we outsourced the lost and found claims process with BelongBack, our Guest Experience team has 14 extra hours free per week. Zero stress."
— Operations Director, Hotel Chain in Ibiza

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