One clear, fixed price

One price. Everything included.

With every minute that passes, your item can change hands, be destroyed, or disappear forever. Don't wait any longer: we put our team to work as soon as you contact us.

No surprises · No fine print
$35.90 /case

A complete professional service to help locate your lost item. You only pay once, no subscriptions or renewals.

Includes search, claim and follow-up activities for 45 calendar days.

What your fee includes

  • Full investigation and analysis of your case
  • A formal claim filed with the responsible organization
  • Active follow-up and liaison calls
  • Email notifications whenever your case progresses
  • Multilingual support from international case specialists
  • A private dashboard with 24/7 case access
Start my claim — $35.90

Secure payment with Stripe · No card details stored

Shipping is optional and charged separately

The $35.90 fee includes complete service management: investigation, the formal claim, international calls and case follow-up during the contracted period of 45 calendar days. If we locate your item, we may offer home delivery where available.

Shipping is not included in the initial fee and will be quoted individually based on the distance, destination country and dimensions of the item.

Why use a professional service?

Most people who lose an item try to recover it on their own and give up after days of unanswered calls. We already know how the system works.

Time is working against you

Many lost property offices dispose of or auction unclaimed items after 30 to 90 days. Every day that passes can reduce your chances.

Language barriers and bureaucracy

Calling an airport in Japan or filing a claim with a police station in Italy without speaking the language? We do it every day.

Procedures you may not know

Every airline, airport and hotel chain has a different process. We know which form to submit, whom to contact and when to escalate a case.

It's that simple

Three steps and we get to work immediately.

1

Tell us what happened

Complete the form in two minutes with details of your item and where you lost it.

2

We handle it

We file the official claim, follow up with the appropriate organization and keep you informed.

3

You get your item back

If we locate it, we can arrange delivery to your home or explain how to collect it.

Pricing FAQs

Behind every case is a real human team: agents who investigate, call international offices, draft formal claims and follow up during the contracted period. It is not a bot or an automated form. The $35.90 covers the actual work of professionals specialising in lost property recovery.
The service covers complete case management: locating the item, making the claim and following up. Although recovery does not depend solely on us (the destination office must have the item), we take reasonable steps relating to your case during the contracted period. You are paying for professional case management, not a guaranteed outcome, just as when you hire a lawyer or a detective.
No. The $35.90fee covers only the search and claim-management service. Shipping is not included and, if your item is located, it can be offered only where available.

If shipping is available, we will offer door-to-door options and provide an individual quote based on the distance, destination, size and weight of the item. You pay for logistics only if you need the service and it can be provided.
We start work on your case immediately. The first formal claim is usually submitted within 24 business hours. The total time varies by organization—some airports respond within days, while others take weeks—but we keep you informed at every stage.
Yes. Our service is entirely online and we handle cases involving airports, hotels and public places worldwide. Wherever you are and wherever the item was lost, our multilingual team manages the international communication.

Your item is waiting. Do not let time take it further out of reach.

For just $35.90, a team of specialists starts searching for and working to recover your property immediately.

Start now — $35.90 See how it works

Professional lost property recovery service

Losing a valuable item while traveling is more common than you might think: bags left at security, laptops in scanner trays, passports at check-in desks and mobile phones between aircraft seats. Every year, major airports around the world receive millions of unclaimed items.

BelongBack was created to solve a problem no one wants to face alone: the long, bureaucratic process of claiming a lost item from an airport, hotel or transport operator, often in another country and language. Our specialist case managers understand the procedures used by major airlines, hotel chains and public authorities in more than 40 countries.

What does the $35.90service include?

When you use our service, a dedicated case specialist reviews your case and submits the formal claim through the appropriate channel: the airport lost and found department, the airline's customer service team, the hotel reception desk or the relevant municipal lost property office.

We also make periodic follow-up calls, mediate in the event of a dispute, translate documents when needed and keep you informed during the contracted period through email notifications and a private dashboard where you can check your case status 24 hours a day.

Why not do it on my own?

You can try, and in some cases it works. But if your item was left at an international airport, a police station in a country whose language you do not speak, or a hotel you have already left, the process may require many calls, considerable patience and professional help. Lost property departments handle thousands of reports and follow formal procedures. We make sure your claim is complete, submitted correctly and followed up persistently.

Items we frequently handle

Mobile phones, laptops, tablets, cameras, wallets, passports, backpacks, cabin luggage, handbags, keys, glasses, watches, jewelry, medical devices, important documents and any personal item of sentimental or financial value. Whatever you have lost, we assess each case individually.