We recover your lost items

We investigate your case, contact the appropriate departments and follow up regularly with lost property offices, airports, police forces, local authorities and other responsible organizations to help recover your item as quickly as possible.

Report a lost item Track my case

Specialists in:

Airports Airlines Hotels & Accommodation Transport Cities & Public Spaces
Lost luggage at an airport
Person looking for lost property

An Effective Process

How we handle your case

We specialize in locating lost property and making sure your case reaches the right department.

1. Tell us what happened

Complete our form with as much detail as possible about what you lost, where you lost it and when.

2. We start the search

We identify the correct procedure and submit a formal claim to the relevant department.

3. Active follow-up

We call, follow up, liaise on your behalf and track your case. We take care of the time-consuming work for you.

4. Recovery

If we locate your item, we will explain how to recover it. Where available, we can also arrange delivery to your home as an optional additional service.

Save yourself time, unanswered emails and frustration.

Repeatedly calling an airport abroad or a hotel you checked out of three days ago can be extremely frustrating.

  • We act fast

    We know where and how to submit your claim, with the required documentation, so that it reaches the right team quickly.

  • Multilingual Support

    Our multilingual specialists communicate on your behalf and handle cases across international borders.

Have you lost something important? Time is of the essence. The sooner we start, the better.

Report a lost item now