We recover your lost items
We investigate your case, activate the appropriate channels and perform constant follow-up with lost property offices, airports, police forces, city councils and other responsible agencies to help you recover your item as soon as possible.
Specialists in:
An Effective Process
How we solve your case
We are specialists in locating lost items and making sure the correct department processes the incident.
1. Tell us what happened
Fill out our form detailing where, when and what you have lost as exactly as possible.
2. We activate the search
We verify the appropriate protocol and submit a formal claim to the corresponding department.
3. Intense follow-up
We call, insist, mediate and trace the case. We handle the operational stress. You relax.
4. Recovery
If we locate your object, we will tell you the steps to follow to recover it. In addition, when available, we can offer you as an additional and optional service the management of shipping to your home.
Save time, unanswered emails and frustration.
Constantly calling a foreign airport or the reception of a hotel where you stayed three days ago is often a desperate process.
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We act fast
We know exactly where to file the claim, with the required documentation, to put your item on priority.
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Multilingual Support
We overcome the language barrier by mediating for you, with agents managing hundreds of international cases.
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EN
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DE
IT
PT
PL
JA
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