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Transparent and fixed pricing
A single price.
Everything included.
Every passing minute, your item might switch hands, be destroyed, or disappear forever. Wait no longer: we put our team to work from the moment you contact us.
Complete professional management to locate your lost item. You only pay once, no subscriptions or renewals.
What's included in your case
- Complete investigation and analysis of your case
- Formal claim before the responsible entity
- Active tracking and mediation calls
- Email notifications on every progress step
- Multilingual assistance (international managers)
- Private dashboard to check the status 24/7
Secure payment via Stripe · No data stored
Shipping is optional and has an additional cost
The €59 fee includes complete management of the service: investigation, formal claim, international calls, and case tracking. If we manage to locate your item, we can offer you, in cases where it is available, the option of home delivery.
The shipping service is not included in the initial fee and will be budgeted individually, depending on the distance, the destination country, and the dimensions of the item.
Why turn to professionals?
Most people who lose an item try to recover it themselves and give up after days of unanswered calls. We already know how the system works.
Time is working against you
Most lost and found offices destroy or auction off items within 30 to 90 days. Every passing day reduces your options.
Language barriers and bureaucracy
Trying to call an airport in Japan or claiming at a police station in Italy without speaking the language? We do it roughly every day.
Protocols that you don't know
Every airline, airport, and hotel chain boasts a distinct process. We know exactly which forms to file, who to contact, and how to escalate a case.
It's that simple
Three steps and we immediately get to work.
Tell us what happened
Fill out the form in 2 minutes detailing your item and where you lost it.
We manage the process
We submit the official claim, constantly call the appropriate entity, and keep you thoroughly updated.
You recover your item
If we locate it, we hook up shipping directly to your home or instruct you on how to retrieve it.
Frequently asked questions regarding pricing
If shipping can be managed, we will propose door-to-door shipping options and its cost will be calculated individually, based on distance, country, and the size or weight of the object. This way, you only pay for the logistics service if you really need it and when it is feasible to offer it.
Your item is waiting.
Don't let time take it further away from you.
For just €59, a group of dedicated specialists immediately gets to work scanning environments searching to extract and securely return what's rightfully yours.
Professional lost property recovery service
Losing an item of value during a trip is far more common than realistically estimated. Handbags strayed amidst security lines, laptops drifting over inspection trays, passports vanished round broad check-in desks, cellphones submerged crossing airline seats... Yearly, overarching airport junctions worldwide hoard literal millions spanning unrecovered assets.
BelongBack was fundamentally born solving an agonizingly tough spot barely anyone actively enjoys facing alone: battling notoriously long bureaucratic nightmares claiming a missing asset striking a sprawling airport center, holiday hotel or moving transit line, frequently pushing limits targeting unseen nations navigating wholly alien foreign dialects. Our operative block rests structured relying primarily on specialized managers bearing direct frontline exposure battling core claim networks reigning inside topmost airlines lines, hotel hubs beside towering public organisms spread out broadly eclipsing past 40 national marks.
What does the €59 tier include?
By hiring our service, a personal manager analyzes your case and initiates the formal claim through the appropriate channel: the airport's lost and found department, airline customer service, hotel reception, or the corresponding municipality's lost property office.
Besides actively throwing ongoing verification calls alongside managing hostile conflict layers, translating required structural proofs where mandatory and consistently keeping channels perfectly informed dispatching timely pinging email pushes synced tightly connecting native proprietary control spots built purely allowing your free tracking views traversing whole 24 hour clocks effortlessly.
Why shouldn't I just try on my own?
Sure, giving it a try sometimes effectively hits limits. Nevertheless assuming belongings simply ended stranded crossing wide complex international airport layouts, buried locked deep inside police precinct desks hovering remote nations demanding foreign spoken strings, or merely left adrift resting alone at distant hotel rooms previously vacated, securing successful retrievals practically demands huge swathes of patience covering sheer volumes tracing continuous inbound calls ultimately pointing down desperately begging seasoned proxy aid. Active lost item branches perpetually sort immense claim counts actively operating strictly mirroring rigid sets broadly skewed heavily yielding direct favorings leaning largely alongside profiles injecting impeccably flawless structural cases matched concurrently dragging resilient unyielding persistence arrays. Operating specifically driving said bounds effectively portrays accurately everything we do.
Objects we tackle frequently
Mobile phones, operational laptops, touch tablets, imaging cameras, wallets, active passports, utility backpacks, standard boarding luggage sizes, casual bags, keys, optical wear, watch pieces, jewelry arrays, sensitive medical instruments, overriding key docs besides overarching any distinct personalized entity carrying objective pure economic heights or simple irreplaceable profound sentimental traces. Dismissing the core categorical mark detailing specifically what was truly robbed away or mistakenly left stranded hardly matters fundamentally: analyzing bounds evaluating all distinct contexts parsing single purely isolated metrics shapes precisely our very approach lines fully.